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Whether you need product guidance, order support, or have a compliance question, our UK team will respond quickly. Submit a ticket below and we'll get back to you.

UK-based support Typical reply: under 1 business day

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schedule

Hours

Mon-Fri, 9:00-18:00 UK time

Response times

We aim to reply within 1 business day. Compliance queries may take slightly longer if we need additional verification.

Quick answers

  • inventory

    Orders & shipping

    Check status or updates in your orders.

  • science

    Product quality

    See our quality standards and testing policy.

  • description

    Policies

    Read our FAQ and terms.